Allworkedup is a project management application for designers. It's born out of necessity, in that we couldn't find anything out there that manages client feedback, presents designs and provides the required functionality in a way that's intuitive and follows the conventions of the design process that are required to deliver successful projects.
You pay via a monthly subscription to the service, payments are made via Credit card, however we can arrange for alternative payment methods if necessary.
The free account is a lifetime subscription to the service, limited to the management of one live project (you can delete this and replace it at any time) with a storage capacity of 25MB.
Allworkedup is a monthly, pay as you go service so refunds are not applicable. You are charged every 30 days and can cancel the service at any time. You won't be charged again, but you are responsible for any charges already incurred. If deemed appropriate we can provide complimentary subscription time as compensation for any issues that may arise.
Yes. Your Credit card details are held using a secure web service. You can access your details via your account settings and update them at any time.
There are a couple of places where you can add a new project. On the Dashboard you will find a large green button at the top (and sometimes the bottom) of your list of projects. When in a Project, there is always a list of your projects on the right hand side. You can create a new project by clicking the 'Add' button at the bottom of that list.
You can archive a project by clicking on the archive tab either from within projects or fro your dashboard. once clicked you will see a download window appear in your browser. Download the ZIP file and save it locally to your computer.
Simply click 'delete project' from your dashboard. The project won't be wiped off the system for 14 days meaning that it is quick and easy to restore a project within this period. Once the 14 day period has expired the project and all associated files will be deleted permanently.
On the Dashboard page, expand the container for that project and choose 'Manage project' form the list of options. The manage option is also available from the project navigation within individual projects.
Click on the 'add member' tab from within projects or from the dashboard project list. Fill in the new member's details (if they don't already exist) and click 'add member(s)'. You can also add existing members from your contact list on the right hand side of this screen by ticking the relevant boxes. If a user already exists on the system and you have tried to add them as a new member you will have the option of sending them an invite via email. The invited member then simply clicks on the link provided in the email and joins the project.
You can add designs to projects from by clicking on the 'Add design' tab within projects or from the project list on your dashboard. You then simply name the design, upload your file, configure how it's positioned in the browser and add in any background detail (colour and imagery). The system will display the design in a preview box to the right of the form for your convenience.
Only members of projects have access to view designs within that project.
Successfully uploaded designs are displayed as thumbnails at the top of the relevant project page and are also accessible from the right hand 'Design history' box.
There could a be a number of reasons for this. The first is that the project owner has no more storage space left on their account so this limit would be exceeded were your file to be uploaded. The second could be that you don't now have permission to upload a file to the specific project becasue the project manager or project owner has removed you as a designer.
Yes - you can edit the design as many times as required (storage space permitting). Once a new design has been updated a new version will be recorded and the old version (including all files) will be archived for reference.
At the moment the upload limit is 10MB, however we are looking at ways to improve this. It's unlikely however that any of your designs will exceed this.
Absolutely. Versioning is a huge part of our service. Whenever the main creative changes a new version is recorded and the old version is archived for reference. Old versions are accessible from the 'Design history' box within projects and from the design viewer.
You can add comments from the dashboard project list, from the quick navigation under each design thumbnail in projects (if adding a comment to a specific design), from the 'Add design' tab within a project and from within the design viewer.
All project members will see your comments. If you feel that a 'Private' comment function is needed then let us know.
You can edit or delete a comment if you own it. The project manager/owner will also be able to moderate (edit and delete) your comments.
Yes - we have provided a rich text editor which allows the addition of bulletted lists, bold, italic, strike-throughs and hyper-links.
Simply click on the 'attach a file' title in the comment form to reveal the attachment uploader. Chose the file from your computer and submit the form. The file will be attached to the comment.
Notifications are sent out once you select the individual project members from the list at the bottom of forms such as the comment form and design form. If yopu add a new member to a project, all project members are notified.
No - the notification is sent by email - so there is no way to retract it.
No - the notification is sent by email - so there is no way to edit it.
Click on your account link at the top right of the application and choose 'Edit profile'. You can update your details and also upload a profile picture which will be displayed in the members list and on the right hand side of the project pages.
Yes - you can upload a profile picture (avatar) from the 'Edit profile' option within your account drop down.
If you are a subscriber you can create a customised header by editting your company info. The editable parts of the header consist of your logo, a background colour and background image. The header will be displayed on any of the projects you own.
We can arrange a license for the system upon request. If you feel that you would like to use the system for a purpose which is not facilitated by the subscription system then please drop us a line.
Not at the moment - although we'd like to be able to offer this to our customers soon. If it's something you need right now then please get in touch.
If you downgrade your account and your current projects exceed your project and storage limit then all your projects will be restoreable. This means that you can downgrade and restore the project you need. A good tip is to archive all your project before downgrading.
Yes - you can downgrade or upgrade at any time. you can even downgrade to a free account at any time if you need to.
No. Not at present - but it's something which we could look into if deemed necessary.
You can cancel your account at any time by stopping the renewal of the subscription. Simply go to your account settings and click on the 'Update my payment details' link. You can stop the auto renew of the subscription from this page.
You do this upon request to support@allworkeduphq.com.
RSS is a service which allows users to sign up to a feed. The feed is then pulled into an RSS feed reader such as the Google Reader (http://reader.google.com). Allworkedup offers two feeds. An overview feed which is taken from the dashboard and consists of the latest comments from all of your live projects. A project feed which can be taken from each specific project.
Allworkedup is web based and cross compatible with all major browsers used by Windows, Linux and Mac operating systems.
Yes we back up the data nightly.
The system relies on authentication for access. This means access to your information is secure, including imagery, files and comments.
Yes your data is safe - your files are only accessible once a user is logged in and has become a member of your project.
The data is hosted within the UK in a secure data centre location.
Of course - the artwork is yours. As administrators of the system we may need to access information in the database and file syetem from time to time, however this does not mean that we have any rights whatsoever regards your artwork.
We will be building a forum in due course - but at present we don't have one.
You provide feedback thorugh the application. A link can be found to the feedback form on every page (apart from the viewer) in the footer of the site.
