Posts Tagged ‘account managers’
Wednesday, February 17th, 2010
Feel free to submit your feature and subscription package requests here. We will be constantly monitoring this post and implementing changes as often as we can. We want to improve the service in order to provide the best design management web app out there.
Tags: account management, account managers, allworkedup, client feedback, design feedback, project management
Posted in Feature Requests | No Comments »
Thursday, January 7th, 2010
One of the less used but nonetheless priceless functions within the Allworkedup system is the export function. This allows you to takeaway a project snapshot at anytime, including all uploaded designs and project files, aswell as comments neatly arranged as a spreadsheet. If you have a face to face meeting with a client where you can’t get online this could be realy useful.
When you click export, all the files and comments are quite simply packaged up into a zip file for you to download. You can do this at any time during the project – which makes project archiving simple and easy. This function allows you to easily export a project, archive it locally and delete the live project on Allworkedup. Remember – you get 14 days to restore deleted projects – so there’s no need to fret.
Tags: account management, account managers, client feedback, design, design feedback, project management, projects, User Guides
Posted in User Guides | No Comments »
Thursday, December 3rd, 2009
Naturally, if you subscribe to Allworkedup and you are a design agency with multiple project managers and designers, you’ll want the facility to grant relevant permissions to the relevant users. This post takes you through this process and provides a quick reference point to those who want to set up their account in this way.
Firstly let’s deal with account managers/project managers. The users that need to add projects, manage projects and who will be some of the most active uses on the system. After all – it may turn out that as the subscriber you have little contact with the system if you have a team of project managers and designers working for you. So in the case of account managers and project managers we need to give them the ability to add projects on your account. Here’s how to do it:
- Purchase a subscription
- Log in to your new account and set up the first project
- Add some members to this project (you might want to set up multiple projects and add the relevant project managers to each)
- Go to your profile drop down (top right of screen) and select ‘Account Managers’
- Select the users that you want to nominate as account managers from the list (users have to be members of your projects to show up in the list) and submit the form
- Now you have nominated your account managers these users will be able to add projects (and manage those projects) from your account. They cannot see any subscription info or change the account settings, but they can to all intents and purposes manage the account as you would.
Note: Account managers are not automatically introduced as members of all your projects – just the ones that they create or that they are members of. Unless account managers have added projects themselves their project permissions work in exactly the same way as normal. The benefit of nominating account managers is focused upon allowing them to add projects on your account.
Secondly you want to add in your team of creatives so that they can upload and manage their designs on the system.
- Go to the relevant project (ie – a project which the designer you are adding is working on)
- Add the designer as a member (remember to specify them as a Designer when creating their account)
- This user is now in the system and can be added to any project
- They will always assume ‘Designer’ status in each project they are added to by default – however this can of course be changed in the project permissions
Tags: account management, account managers, design agency, designers, permissions, project management
Posted in User Guides | No Comments »
Wednesday, December 2nd, 2009
We thought it might be useful to give you some pointers when starting out with your Allworkedup subscription so we’ve devised a number of blog posts which will be published over a number of weeks to document some of the most important steps in using the system successfully. The first will be entitled ‘Setting up account managers’ and will be published tomorrow.
Tags: account management, account managers, design feedback, designers, permissions, project management, projects, User Guides, users
Posted in News, User Guides | No Comments »
Tuesday, December 1st, 2009
New to version 2 is the useful account management feature. This allows a subscriber to nominate account managers from their Allworkedup contact list. These users then have the ability to add projects (and manage the projects they create) on the subscriber’s behalf. This feature is available to all paid subscriptions (the free account only has a single project so it made no sense here). The account management feature is available from the ‘Account Managers’ option in your profile drop down.
Tags: account managers, permissions, users
Posted in Releases, Version 2.0 | No Comments »